I've been trying to reach them regarding an abuse issue, and have similarly had no actual luck in reaching their abuse/noc contacts.

On 3/21/2019 9:07 PM, andrew@paolucci.ca wrote:
SoftLayer was aquirred by IBM, maybe reaching out to their NOC or support would be fruitful. IBM's DNS team is indeed mentioned in SoftLayers WHOIS info.

Have you attempted email the addresses listed in the WHOIS for their ASN?

network:Tech-Contact;I:sysadmins@softlayer.com
network:Abuse-Contact;I:abuse@softlayer.com

network:Updated-By:ipadmin@softlayer.com

Registrant Contact
Registrant Name
 Domain Administrator
Registrant Organization
 Softlayer Technologies, Inc.
Registrant Street
 4849 Alpha Road
Registrant City
 Dallas
Registrant State/Province
 TX
Registrant Postal Code
 75244
Registrant Country
 USUnited States
Registrant Phone
 +1.2144420600
Registrant Email
 bjohnson@softlayer.com
Administrative Contact
Admin Name
 Grace Micewicz
Admin Organization
 International Business Machines Corporation
Admin Street
 New Orchard Road
Admin City
 Armonk
Admin State/Province
 NY
Admin Postal Code
 10504
Admin Country
 USUnited States
Admin Phone
 +1.9147654227
Admin Fax
 +1.9147654370
Admin Email
 dnsadm@us.ibm.com

Regards.
Andrew Paolucci



‐‐‐‐‐‐‐ Original Message ‐‐‐‐‐‐‐
On Thursday, March 21, 2019 3:39 PM, John Alcock <john@alcock.org> wrote:

Still looking for anyone from softlayer.com

It has been a challenge.  Anything hosted by softlayer.com is being blocked.

Here is a small list so far

Cebroker.com
Softlayer.com
indeed.com & Enforce Staffing

It is growing every day.

John

On Wed, Mar 20, 2019 at 12:35 PM John Alcock <john@alcock.org> wrote:
Afternoon,

Thought I would start a new thread.  After researching, traceroutes, etc, I think I found my problem.

9 out of the 10 sites that subscribers on my new block is being hosted by softlayer.

Anyone on the list have contacts with softlayer.  Right now I have an email to abuse.  The support line will not help me out.

John