Hello again,
Thank you for all the information you sent to me after my
original posting.
After hearing some "not so good" opinions regarding Genuity,
I'd like to slightly rephrase my question:
From the test one can see that first 14-20 positions are very
similar in performance, so what's important for us is
virtually no downtime (not in SLA, but in reality) and quick tech support
response to troubleshoot the problem (ICG doesn't have tech in their POP in
Newark...)
Now aside from the test, would YOU
recommend one provider or another based on your OWN
experience?
I don't think any public resource exists which compares
reliability of backbones, including last mile link - how stable are the
routers that handle your particular T1...If it does exist, I'll appreciate any
pointers.
We experienced a lot of problems when ICG Newark POP went down
on couple of occasions and they don't have a redundant link to anywhere
else....
Thank you very much for you help.
Alex Avtsin
Network
Engineer
212-924-5400 Ext:1185
