Perhaps someone could write a bcp for an email-form that lays out the same information so we can make the complaints use this format and all abuse departments can accept using this form, to get some structure to it?
yow. i first asked that this be done in 1998, and for this very reason among others. can anybody beat that date (with an earlier one?) this is a hard problem but with outlook forms and sri-style ascii templates it's quite achievable. note though that many abusebots will reject MIME since it might contain a virus. and, there will be huge controversies about header munging, list cleaning, complaint forwarding, and >definitions of "abuse", "consent", "implied consent", "recourse", and "standing".
so if ``someone'' writes this up, count me as a grateful&willing reviewer. -- Paul Vixie
How about IODEF? Lots of CERT:s and company-internal abuse teams:s ticketing systems are going to eat it with ease - if not now, soon. --Kauto FICORA / CERT-FI