On 27-Jul-2006, at 13:11, Jeroen Massar wrote:
Or how to get someone at UltraDNS or PIR to take ownership of a issue and resolve it?
What about google(ultradns noc) and feeling lucky. Not forgetting puck.nether.net/netops/nocs.cgi and various other resources mentioned in the FAQ and in a certain thing called a search engine.
PIR is the TLD manager for .ORG. Afilias provides technical operations for the ORG registry on behalf of PIR; the ORG zone is hosted today by Neustar Ultra Services (which is the more recent, correct name for UltraDNS following their acquisition) under contract to Afilias. If you have a problem with the technical operations of the ORG zone, registry or nameserver, then Afilias is an appropriate organisation to contact. I don't have the NOC contacts to hand, but personal mail to me will cause things to happen, so long as I'm not buried under a pile of other distractions (as I mentioned in private mail to Jeffrey). Joe