Yeah, our eyeball network has problems with DirecTV too. Would be nice if they were at the various peering exchanges... -Mike
On May 22, 2018, at 11:08, Michael Crapse <michael@wi-fiber.io> wrote:
Our eyeball network is consistently having some streaming issues(buffering) with DirecTV now. Our main recourse is to sell them on youtube TV and netflix. fixes the issue, no more complaints from our customers. Issues mainly occur during peak times and even on 300+mbps low latency/jitter customers. However, if someone from DirecTV could contact me off list and we can debug this issue so that we don't have to keep pulling people to other services that would be great. Alternatively, if anyone could suggest with whom to peer to reduce the impact of this issue, that would be great. A solution that would be even better is if someone from Youtube TV would contact us off list and we can set up something commissioned based for all the good things we say about your service, and of course give our tech support people a reason to not be frustrated with the calls we receive for this issue.