Hmmm, smells like a little of vendor knows more than the customer again. I love it when hardware vendors tell service providers how to make money/run the business. /Dee "Stephen Sprunk" <ssprunk@cisco.com> wrote:
Thus spake "Steven J. Sobol" <sjsobol@JustThe.net>
On Thu, 31 Jan 2002, Greg Pendergrass wrote:
It doesn't make sense that an ISP should complain that customers use 100% of what they pay for.
So you think that dialup users should be allowed to stay online 24/7 for $20/month on an account advertised as unlimited?
If the ISP sells "unlimited" access, then customers have every right to use it without limit.
If the ISP places restrictions on what access is allowed and/or how long, then it is no longer an unlimited service, and it would be fraud to market it as such.
ISPs count on customers not using all of what is sold to them; if they turn out to be wrong, that is a part of the risk they took.
S