Having work in high traffic colo spaces around the world for the last ten years or so, in my experience this type of issue is very rare. If you are having this type of "quality" issue, I would sit down with your sales rep and ask to be stepped through their processes, there is obviously something that has gone VERY VERY WRONG. Shane On Sep 17, 2009, at 10:45 PM, Michael J McCafferty wrote:
All, Today I had yet another cross-connect fail at our colo provider. From memory, this is the 6th cross-connect to fail while in service, in 4yrs and recently there was a bad SFP on their end as well. This seemes like a high failure rate to me. When I asked about the high failure rate, they said that they run a lot of cables and there is a lot of jiggling and wiggling... lots of chances to get bent out of whack from activity near my patches and cables. Until a few years ago my time was spent mostly in single tenant data centers, and it may be true that we made fewer cabling changes and made less of a ruckus when cabling... but this still seems like a pretty high failure rate at the colo. I am curious; what do you expect the average reliability of your FastE or GigE copper cross-connects at a colo?
Thanks, Mike
-- ************************************************************ Michael J. McCafferty Principal, Security Engineer M5 Hosting http://www.m5hosting.com
You can have your own custom Dedicated Server up and running today ! RedHat Enterprise, CentOS, Ubuntu, Debian, OpenBSD, FreeBSD, and more ************************************************************