What number did you call to talk to them? On Fri, 10 Oct 2003, Alan Sparks wrote:
Mark Jeftovic said:
It seems RoadRunner is no longer deferring us or refusing our connections... they're BOUNCING everything.
That's what they did to us. No deferrals, just started 571'ing everything. I sent a query to the spamblock mail address, received autoreply and nothing else. We finally called them and they claim the block will be removed today.
Nice.
Yeah, but which part? The part where: 1) They didn't respond to the email (yes, sent from unblocked network); 2) They began the blocking without notification or better documentation; 3) They were unable to tell us why they blocked us in the first place.
-- Mark Jeftovic <markjr@easydns.com> Co-founder, easyDNS Technologies Inc. ph. +1-(416)-535-8672 ext 225 fx. +1-(416)-535-0237