On Fri, Aug 19, 2011 at 12:59 PM, Frank Bulk <frnkblk@iname.com> wrote:
I just noticed that the quad-A records for both those two hosts are now gone. DNS being what it is, I'm not sure when that happened, but our monitoring system couldn't get the AAAA for www.qwest.com about half an hour ago.
Hopefully CenturyLink is actively working towards IPv6-enabling their sites again.
I hope that they aren't. It doesn't help anyone for Qwest/CenturyLink to publish AAAA records or otherwise activate IPv6 services if they have no system for monitoring their single most publicly-visible service, no mechanism for alerting engineers or system administrators of trouble, no way to act on problem reports generated by users after *ten days*, and apparently no ability to actually fix the problem in a timely manner when someone with a clue finally realized what was going on. Let's not encourage Qwest, or anyone else, to deploy any more IPv6 services until they get a few things in order first. Simply turning the AAAA record back on before major, systemic oversights within the organization are fixed would be irresponsible. It will not help IPv6 progress, it will hurt it. Every other network should keep this in mind as well. If you can't support your IPv6 services, don't deploy them for public use yet! This doesn't mean don't work on it, but if your tech support staff don't know how to handle calls, if the workstations in your call-center don't have IPv6, if you haven't trained every person on the escalation tree -- publishing an AAAA record for www.foo.com is a pretty stupid thing to do. -- Jeff S Wheeler <jsw@inconcepts.biz> Sr Network Operator / Innovative Network Concepts