On Tue, 2011-03-01 at 07:46 -1000, Paul Graydon wrote:
Having worked both inside and outside the ISP industry, I wouldn't necessarily trust a salesman to know a DSL from a leased line, let alone IPv6 vs IPv4, nor to have remembered being asked about it before. That's stuff for pre-sales engineers to handle, not the salesman.
If IPv6 is being mentioned in mainstream news media including local and national TV news (which it has) then I would expect a salesperson of an ISP to also be somewhat knowledgeable enough to be able to able to at least spell it. And I agree with the previous poster that in this day and age, it is unlikely that the sales group of a global provider would not have encountered such a request. If anything, they should have been hit with those kinds of requests starting ten years ago. Perhaps that particular salesperson had not but he/she should have been briefed on it and should be familiar enough with deployment status to be able to talk intelligently and honestly with a potential customer. -- /*=================[ Jake Khuon <khuon@NEEBU.Net> ]=================+ | Packet Plumber, Network Engineers /| / [~ [~ |) | | -------- | | for Effective Bandwidth Utilisation / |/ [_ [_ |) |_| NETWORKS | +==================================================================*/