Stephane Bortzmeyer wrote:
It is because, if someone reports (by telephone, IRC or IRL) that he sent an email and I did not receive it, I regard as VERY IMPORTANT to be able to check the spam folder (with a search tool, not by hand) and go back to him saying "No, we really did not receive it".
In a professional environment, I would not accept the idea of email disappearing without being able to recover it.
In my view of a "professional environment" (what ever that turns out to mean) a log file would enable that, without any of the problems holding mail text might engender. "Did you get the email from...to...? "Yes" "Please tell the court what it said." -- Requiescas in pace o email Two identifying characteristics of System Administrators: Ex turpi causa non oritur actio Infallibility, and the ability to learn from their mistakes. Eppure si rinfresca ICBM Targeting Information: http://tinyurl.com/4sqczs