I have to give a shout out here for Mike’s organization (Ridge Wireless).

They do provide excellent customer service and decent speeds, though they are sub-fiber and at somewhat of a premium/Mbps vs. terrestrial fiber solutions.

I’m currently using Ridge as my primary connectivity with Comcast as a backup. They have consistently over-delivered vs. promised data rates and have always answered any issues I bring up promptly and with great skill and knowledge.

They are a total contract from the large utility players and I cannot recommend them highly enough.


Owen


On Feb 16, 2022, at 17:02 , Cory Sell via NANOG <nanog@nanog.org> wrote:

Out of pure curiosity, let’s assume they COULD put an antenna on the roof…

What is the service? Bandwidth, latency expectation, cost?

Note that in almost every condominium or apartment complex I have heard of, they do NOT allow roof builds. This is why satellite TV in those areas require people to put an antenna on their patio, even if it’s half-blocked.

On Wed, Feb 16, 2022 at 6:51 PM, Mike Lyon <mike.lyon@gmail.com> wrote:
If they allow antennas on the roof, we can service them :)

Your house, on the other hand, we already lucked out on that one!

-Mike Lyon
Ridge Wireless

On Feb 16, 2022, at 16:48, Matthew Petach <mpetach@netflight.com> wrote:




On Wed, Feb 16, 2022 at 1:16 PM Josh Luthman <josh@imaginenetworksllc.com> wrote:
I'll once again please ask for specific examples as I continue to see the generic "it isn't in some parts of San Jose".


You want a specific example?

Friend of mine asked me to help them get better Internet connectivity a few weeks ago.

They live here:

Just off of I-280 in the heart of San Jose.

I dug and dug, and called different companies.
The only service they can get there is the 768K DSL service they already have with AT&T.

Go ahead.  Try it for yourself.

See what service you can order to those condos.

Heart of Silicon Valley.  

Worse connectivity than many rural areas.   :(

Matt