Previously, Christopher L. Morrow (christopher.morrow@mci.com) wrote:
On Sun, 16 Jan 2005, Alexei Roudnev wrote:
If people like Melbourne IT are going to claim they can't act on weekends, it might also be sensible not to allow transfers to be processed between Thursday and Sunday, though honestly I think if you are going to be a registrar, you are going to have to deal with problems over weekends.
It is their dirty problem - if they can not act on weekend, they can not maintain a registry, that's all.
provided their contract requires some form of 24/7 support, and there is an SLA to manage that requirement. If there isn't then there is no need for 24/7 support (no contractual reason), it just becomes a business differentiator for clients when chosing registrar X or registrar Y
(or so it seems to me)
Except those clients get affected when something like this happens.. Even if Company A decided to go with Registrar X because they have 24/7 support, if that domain gets moved to Registrar Y and it was not intended to (malicious intent, technical error, whatever...), it suddenly doesn't matter if they chose X does it? -- Douglas A. Dever dever@snoopy.net http://www.getaclue.net/