Track which components are being asked for and consider supporting for the more popular ones. We did this when I was at Virtualscape and found it to be an easy way to differentiate your service and make customers happy. At 02:04 PM 10/19/2001 -0700, Christopher J. Wolff wrote:
Also, what are the groups opinions on web hosting customers who want to install custom ASP and COM components on a shared Windows 2000/IIS hosting server? I'm having a debate with a sales dude over this issue.
My opinion is that it potentially destabilizes all of the virtual hosts on that system. When I hear "Can you install just a couple of ASP or COM components on my domain" my mind immediately goes to putting this customer in their own dedicated colo server. I don't think its right to jeopardize several hundred virtual domains because one $19.99/month customer wants to load up a special .dll. But that's just my rant, market conditions can dictate otherwise.