In a message written on Wed, Feb 19, 2003 at 10:02:24AM -0800, Scott Granados wrote:
Nope, nobody responded from noc@above.net so I tried here, got a response and was all set. Helpful once you get around the noc where we had no response.
This is not in response to Scott's specific problem, but since MFN was brought up I will inform a bit about how we work. noc@ opens a ticket. You should get an auto reply within a couple of minutes. No auto-reply probably means things are broken enough that the phone is necessary. The phone number in the above.net, mfnx.net, and AS 6461 records will (after a bit of IVR) get you to someone who can help. peering@ also opens a ticket. The same applies. Note, for us noc@ and peering@ go two different places. noc@ is realtime issues, peering@ is policy/requests and other non-realtime issues. -- Leo Bicknell - bicknell@ufp.org - CCIE 3440 PGP keys at http://www.ufp.org/~bicknell/ Read TMBG List - tmbg-list-request@tmbg.org, www.tmbg.org