21 Jan
2016
21 Jan
'16
7:13 p.m.
I agree with Sean. Poor planning always leads to poor service. It sure makes for a fast clumsy cut over. But, you now know that you the customer are not a priority or better planning steps would have been taken for your consideration in advance. Thank You Bob Evans CTO
On Thu, 21 Jan 2016, c b wrote:
Is this a common SOP nowadays? Anyone care to explain why they wouldn't just provide it ahead of time?
Carrier saves costs by not having a clue, and has no idea which router will have an open port until they try to plug you in.
Hope its not a long contract, because customer service never gets better ... only worse.