2 Mar
2006
2 Mar
'06
3:47 a.m.
On Wed, 1 Mar 2006, Jack Bates wrote:
Christopher L. Morrow wrote: <snip>
agreed, punting this problem to the helpdesk makes the helpdesk manager grab his gun(s) and find the security wonk that put a hurtin' on his numbers :) Also, it costs lots of money, which isn't generally a good plan.
Do you find that web redirection actually stems the flow of calls to the helpdesk? We find that anything out of the normal usually results in a
don't know, we don't do it except for some internal things I think... I just know what our customer support folks do if I screw up and make a bunch of customers call in :)