Good luck... they do not have anybody clueful handling abuse. United Online's abuse is all handled by a bunch of untrained fools in a third-world country. This was as of ~5 years ago, things may have changed now, but I doubt it. On 2/9/18, 7:21 PM, "NANOG on behalf of Matt Hoppes" <nanog-bounces@nanog.org on behalf of mattlists@rivervalleyinternet.net> wrote: Could someone from Netzeros email abuse team contact me? Your spam notification system is spamming me and I have been unable to get ahold of anyone regarding this. Over the last 48 hours it has sent probably 25-30 emails to our abuse email address. All emails are the same, with the same content, and are actually a human generated email from a customer I personally know (Eg not even spam).