At 10:32 AM 2/3/2006, Valdis.Kletnieks@vt.edu wrote:
On Fri, 03 Feb 2006 06:04:57 GMT, Ivan Groenewald said:
At the end of the day this is never going to stop. It's much easier posting to Nanog than spending 4 hours on the phone trying to locate someone with a clue in one of these big companies.
All it would take is for http://puck.nether.net to carry either the correct contact info once it's been discovered, so it doesn't have to be rediscovered over and over, or a "Don't bother" entry(*) so people don't have to re-discover that there's no way to get there from here.
I'd like to see evidence that there is a problem. For example, don't see why these worm lists couldn't have just gone to the abuse address. It would've been cheaper to go knock on peoples doors and hand them a free copy of Norton A/V if what I hear about the many groups of paid people being involved. You're describing a chicken and egg problem. 1. Closed communities will always have fringes. 2. Most people out here "Paging Yahoo! Paging MSN!" are end users and they should be calling the listed support lines. I said most, not all. I test this theory once in awhile by responding "what network are you with, I know someone at..." and I usually get the answer back that "I'm a customer of and my cable modem is...". 3. Trust. I noticed the world is still here today. I don't disagree that puck should have good data on it, Operators customers, (read manning: define network operator), should not be bypass them by coming here. Usually, the customer is shifting the cost of support off of their own provider and on to the rest of us which is inherently not fair. I think it's ok to post these things to NANOG as long as there's more information than just who they are looking for. If it's too private to tell all of us, then don't use our list as a directory service. -M< Martin Hannigan (c) 617-388-2663 Renesys Corporation (w) 617-395-8574 Member of the Technical Staff Network Operations hannigan@renesys.com