I can assure you AT&T and Verizon have done equally bizarre, stupid, and annoying things. Owen
On Feb 25, 2015, at 05:10 , Kain, Rebecca (.) <bkain1@ford.com> wrote:
No, it was Comcast. In December, it was to get him to pay his bill. In January, it was the same and in a chat with their support, they confirmed it's my Ford number on his account, but it's a guy's account and not at Ford's world headquarters, of course. They said they'd take my number off, which they didn't do. yesterday, they called to get their equipment back and I lost it on them. I had a support chat, then this post, then they answered my live journal, then "executive support" called me to confirm they were removing my phone number. I only really was concerned because my medical records were stolen and sold, a few years ago, so my social, and old DL and my ford phone number, were in there.
They lost what could have been a potential customer by harassing me. if I had been stealing the service, calling me would not have helped but since I wasn't, they just pissed off a uverse (and potential future) Comcast client
-----Original Message----- From: NANOG [mailto:nanog-bounces@nanog.org] On Behalf Of Daniel Seagraves Sent: Wednesday, February 25, 2015 3:12 AM To: nanog@nanog.org Subject: Re: Comcast Support (from NANOG Digest, Vol 84, Issue 23)
On Feb 24, 2015, at 10:27 AM, Kain, Rebecca (.) <bkain1@ford.com> wrote:
Ah, Comcast support. Those people who keep calling my Ford Motor Company phone, to threaten to shut off service to my home, which I don't have (I have uverse). They keep saying they will take my Ford number off the account (which of course, I don't know the account number because I don't have an account) and then they call again, with the same threat.
Real winners. And yes, I've been saving the chats with support.
Is it actually Comcast calling or is it just a debt collector saying they are Comcast? We have been getting at about a call a day for the past 5+ years looking for a Fred Sepp that skipped out on a $300 water bill. Each time they say they won't call back, each time they sell the account to someone else. They'll probably still be looking for him in another 5 years.