Can someone who's a mail admin at Fasthosts Ltd. in the UK/AS15148 contact this customer off list? Messagelabs is rejecting random e-mail from one of your SMTP boxes (error 553: Spam, exchange-out-45.livemail.co.uk/213.171.216.45). Your phone number goes to people who don't know what a postmaster is, and your whois tech contact goes to the sales desk. Meanwhile, our ticket has been assigned to someone who wants to know "your e-mail address and password". Hint: 1) of those is in the to: field, and 2) is perfectly useless - how exactly do you login to the mail server's admin interface with a user's address and SMTP pwd? Further, not so sure about sending passwords about in cleartext e-mail to some outsourced thing or other. I've verified that neither us, nor that host, is in any of the major *BLs. (PS, if anyone from Messagelabs is around and can fix the problem without going through Fasthosts, that would be optimal:-)) Sorry for the noise, list. This may be e-mail related, but it is operational. -- The only thing worse than e-mail disclaimers...is people who send e-mail to lists complaining about them