I've only had to call them once (turned out to be our problem) but they were reasonably helpful. If I had to compare it to any other freemail provider, I would have to say Postini was fantastic. Frank -----Original Message----- From: Jason Williams [mailto:williamsjj@digitar.com] Sent: Tuesday, December 16, 2008 3:57 PM To: mike Cc: nanog@nanog.org Subject: Re: postini contact? Hi Mike, Our experience with Postini is they don't do NOC-2-NOC. Normally, we work with their customer support folks: 800.566.3180 If you let them know you're a service/network provider trying to facilitate communications with their customers they usually are pretty helpful. -J On Dec 16, 2008, at 2:45 PM, mike wrote:
I have a serious problem with postini applying some rules that look like the work of a rouge engineer in their ranks, and I need an internal contact to discuss the problem with.
thanks.
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