22 Dec
2015
22 Dec
'15
12:57 a.m.
On 21/Dec/15 07:22, Jason Baugher wrote:
From a service provider perspective, I feel we have 2 choices. The first is to spend a lot of time trying to educate our customers on how networks work and how to manage theirs. Personally, I'd rather have my fingernails pulled out. The second, and I feel much less likely to fail, is to spend time developing technology and service offerings to give our customers the easy, spoon-fed experience they're looking for - and charge them for it accordingly.
+1. Car manufacturers gave us ABS, instead of lengthy manuals about how to brake effectively in the wet. Mark.