-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 Jay Nugent wrote:
*EVERY* ISP I have consulted for has failed to perform the simplest of Order Entry processes, including an item-by-item checklist of what to do when a customer disconnects. At each ISP we have found numerous circuits still in place and being paid for month after month.
Circuits seems worse, but they also don't seem to track their CPE at all. We have boxes full of various teleco CPE, including some Cisco 800 and 1600 routers. I guess it costs more than it's worth to recover it, but the irritating thing is we have to hold it "incase" they ever ask for it. I even have a cabinet full of patch/cross-connect gear at one site. The teleco took some of the NTU kit from it when it was cancelled, said they would be back for the rest and 2 years later there it stands :) Murpheys' law says the instant I tie it to the roof of my car, they will ask when they can come collect it... -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.6 (GNU/Linux) Comment: Using GnuPG with Mozilla - http://enigmail.mozdev.org iD8DBQFJga+80FZZWLfHKjURAgkmAJ9C88Y7e04JD2NrY2y2WM7FQdk5oQCfRXE3 9nzfCipzoCfCNmw6n3XBME0= =tWQV -----END PGP SIGNATURE-----