We currently have SprintLink T-1 service. We have very low utilization on that link, and so save money we requested to be downgraded to 256K. Now it is my understanding that this should be very, very simple. Sprint just configures their CSU/DSU to not use timeslots 5 - 24. This, of course would bring the link down until we configured our CSU/DSU to not use timeslots 5 - 24. Ta ta! 256K. Right? Well, BellSouth just showed up to install our "new" T-1 to SprintLink. Huh? I told them to go away until I had more information. Is SprintLink being a bonehead or am I just totally clueless? --Eric -- Eric Wieling (eric@ccti.net), Corporate Communications Technology Sales: 504-585-7303 (sales@ccti.net), Support: 504-525-5449 (support@ccti.net) A BellSouth Communications Specialist. No, I don't work for BellSouth, I'm just on the phone with them so much that I'm an expert at getting them to do things.