26 Mar
2001
26 Mar
'01
4:11 a.m.
<Bell Atlantic Tech> "If it's a T1, then it's B8ZS" <Me> "Then why can't I send all zeroes, but every other pattern works?" <Bell> "Hmm... lemme check...(pause)...try now" <Me> "Ok, it's working. Did you find an AMI segment?" <Bell> "I didn't change anything."
Ticket closed, "No problem found".
In BT speak (in the UK) this is a "FNF" - Fault Not Found. Notice the useful tense used there - so if later a fault is actually proven, then the phrase means something different to the normal immediate understanding people hear. I wonder how many marketing people they roped in for this engineering process. 30 years ago. (If people don't see what I mean, think "A fault was not found" vs. "The fault was not found".) Peter