SPEWS?

I've had a little run-in with SPEWS, and the crowd on news:news.admin.net-abuse.email. I'm curious; do folks take these guys serious? I'll admit, we had an issue with a customer who spammed, and it took us a little while to zap him. Nevertheless, he was zapped. He had a /27, and SPEWs listed the entire /24 surrounding it. When I asked about this, they said, in not-so-many-words, that by doing this, punishing innocent bystanders, that as long as the ISP noticed and fixed the issue, this was essentially OK to do. Of course, I disagreed, and was called all sorts of names that I'd not used since I was 14. So, to the point; what is the consensus on SPEWs? I've never really noticed them until this point. -- Alex Rubenstein, AR97, K2AHR, alex@nac.net, latency, Al Reuben -- -- Net Access Corporation, 800-NET-ME-36, http://www.nac.net --