As a general rule, a response of any sort is preferable to nothing, at least it means somebody bothered to read the complaint, which is quite a stretch from the truth in quite a few places.
-----Original Message----- From: owner-nanog@merit.edu [mailto:owner-nanog@merit.edu]On Behalf Of Valdis.Kletnieks@vt.edu Sent: Tuesday, October 24, 2000 10:12 AM To: tme@21rst-century.com Cc: nanog@nanog.org Subject: Re: whois
On Tue, 24 Oct 2000 09:53:16 EDT, Marshall Eubanks <tme@21rst-century.com> said:
Are you really saying that if I tell you that a dial-up user on your network hacked into my system at some precise time, from a precise IP address (so that you could probably tell easily which user did it), and did so in a fashion which suggested an automated "script kiddie" effort, I should only expect a response from you if I PAY for it ?!?
Umm... would you be satisfied with a "We've referred it to the appropriate people" response?
At least here, and probably many other universities, we're stuck not being able to say much more than that due to student confidentiality rules...
Yes, we take action. No, we usually can't say what we did. -- Valdis Kletnieks Operating Systems Analyst Virginia Tech