On Mon, Oct 11, 1999 at 04:20:59PM -0600, Danny McPherson wrote:
I do agree that grooming or lack of correct provisioning needs to be addressed, contractually, with clearly defined significant penalties associated with failure to meet the obligation. Once this occurs, I believe folks will begin to give more attention to such things that seem negligible in comparison to the commission they're about to receive.
While agreeing with this sentiment, I strongly suspect that like alsmost any other industry, the sales people get commision based on revenue from a sale and not long term performance. When you (potentially naive) boss or client wants the circuit in yesterday and the sales person throws them the "lifeline" of "well, if we use our standard contract, we can renegotiate after installation" then you can be pretty sure that you are lost. Dilbert is alive and well. Regards, -- Peter Galbavy Knowledge Matters Ltd http://www.knowledge.com/