No, but I would say that they were afraid they might not be able to fix the problem and somebody in the sales organization misstepped. Our reseller went the extra mile for us and managed to escalate the issue all the way to the CTO level. Apparently it was not an easy problem to fix. The problem would be with the chipset. Our reseller found a competing product that used the same chipset, and they had the same problem. Only the competing product would be stable at 950 Mbps instead of the 750 Mbps we had on the Zhone product. We agreed with Zhone that if they could tune it to 950 Mbps, we could live with that as "good enough". But in the end they actually managed to fix it completely, so now the Zhone product is line speed and the competing product is not. Learning from this, I would recommend everyone considering a GPON product based on a new chipset, to test how it performs when downloading at line speed, especially if the source is a 10 Gbps enabled server. There is apparently a bad chipset out there, that requires careful tuning for it to perform to spec. Even if you are not selling gigabit, there are microbursts that could cause trouble. Our speedtests now looks like this: http://www.speedtest.net/my-result/3962524900 - this is good as in reality the speedtest is what people are buying... Regards, Baldur On 16 December 2014 at 18:49, Justin M. Streiner <streiner@cluebyfour.org> wrote:
On Tue, 16 Dec 2014, Baldur Norddahl wrote:
Zhone reversed their stance on this and put everything on finding a fix.
Now we have a working firmware that moves data at line speed with no need to put limits on downloads. Everyone are happy now. The 2301 with new firmware is performing as expected and seems like a good product for our needs.
Good to see they came around. I take it they did not elaborate on their sudden change of heart?
jms