Amazon Prime video NOC contact

Hi, we are an italian ISP/WISP and we are experiecing trouble with Amazon Prime Video. They blocked our customers that cannot view the video. The error says that our IP class is located ouside italy. But this is wrong. Have you a contact we can get in touch with? thanks in advance! Davide Gelardi -- WT Srl tel 09411935549 / fax 09411936034 Sede legale: via Verdi 7 - 98066 PATTI - MESSINA www.IcaroInternet.it - www.wt-tech.it