On Wed Oct 05, 2005 at 11:50:52AM -0400, Matthew Crocker wrote:
I opened a billing/support ticket with Cogent. I'm not planning on paying my bill or continuing the contract if they cannot provide full BGP tables and full Internet transport (barring outages). Luckily I have 2 other providers so I can still reach Level 3.
We tried the same line with Level3 - and were told "Tough, we're not paying service credit. The transit still works, just its coverage is slightly different".
Maybe I can buy the new 'Cogent - it is almost the Internet' service for less money.
Indeed, that's the natural next step. Simon -- Simon Lockhart | * Sun Server Colocation * ADSL * Domain Registration * Director | * Domain & Web Hosting * Internet Consultancy * Bogons Ltd | * http://www.bogons.net/ * Email: info@bogons.net *