From: Shopee SG Support <support@shopee.sg>
Date: Fri, Jan 10, 2020, 12:10 PM
Subject: [Request Received] Re: De-bogonising 2a10::/12
To: ross@tajvar.io <ross@tajvar.io>
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FYI, this is a new one for me
---------- Forwarded message ---------
From: Shopee SG Support <support@shopee.sg>
Date: Fri, Jan 10, 2020, 12:10 PM
Subject: [Request Received] Re: De-bogonising 2a10::/12
To: ross@tajvar.io <ross@tajvar.io>
Hi Ross Tajvar,
Thank you for contacting Shopee!
Your request has been received and is being reviewed by our Customer Service Representative.Your reference case# is 43565028.
Kindly allow us up to 1 Working Day(s) to revert back to you. If your concern is urgent, please contact us via Live Chat or call us at our customer service hotline +65 6206 6610.
For any concerns in regards to your order purchases, do provide us the Order ID that you may retrieve as below;
"Me" Tab > My Purchases > Click on the order > Scroll down in the order details to find Order ID
If you are having issues to log in to your account, please provide below details;
- Current phone number linked to your Shopee account
- Email address
- Shopee Username
While waiting for our response, you can also find useful information at out help center at: https://help.shopee.sg
For shipment tracking, you may check the links of our logistic partners below:
1) https://www.ninjavan.co/en-sg/tracking
2) https://www.speedpost.com.sg/track-and-trace
Operation Hours (Closed during Public Holidays):
Live Chat Support (Shopee App Help Centre) : Monday - Sunday (9:00 AM to 10:00 PM)
Call Hotline: +65 6206 6610, Monday - Friday (9:00 AM to 6:00 PM)
Thank you for your patience and have a great day.
Best Regards,
Shopee Customer Service
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