Sprint's support contact structure is rather specialized, rather than one-size-fits-all. http://www.sprint.net/contacts.html Could you kindly verify that you've tried the right place before sending NANOG to General Quarters? Thanx
I didn't know their NOC number, puck.nether.net is down, normal phone channels lead to voicemail jail. Sorry to disturb your morning but its much easier to complete by 0600 than to have five counties worth of users dialing a phone right next to where you're working.
Simon Lockhart wrote:
On Fri Aug 29, 2003 at 04:10:27AM -0500, neal rauhauser wrote:
I've just upgraded a Cisco 7206 for a customer with a DS3 and we're now ready to take full routes. No one is answering
at support,
email has gone unanswered for thirty minutes - if someone at the Sprint NOC is awake please call Neal or Mike at 402-426-6136 - we'd really like to get this done before customers start waking up ...
Since when was nanog a way to get in touch with NOCs?
Simon -- Simon Lockhart | Tel: +44 (0)1628 407720 (x37720) | Si fractum Technology Manager | Fax: +44 (0)1628 407701 (x37701) | non sit, noli BBC Internet Operations | Email: Simon.Lockhart@bbc.co.uk | id reficere BBC Technology, Maiden House, Vanwall Road, Maidenhead. SL6 4UB. UK
-- mailto:neal@lists.rauhauser.net phone:402-301-9555 "After all that I've been through, you're the only one who matters, you never left me in the dark here on my own" - Widespread Panic