MAE-East - Operational question

Guys, Does anyone care about trying to get packet loss over MAE-East reduced any more? Some peers have quite heavy packet loss to them from where I'm sitting, and have done for a good while. It seems to me it's not a problem with my port, and I don't think I have head of line blocking problems, which means it's either a Gigaswitch problem, or their ports are simply full. Does anyone still hassle Worldcom and peers about this or have we lost hope of ever getting it fixed (i.e. people peer privately or hope other exchange points or a replacement will come along). -- Alex Bligh GX Networks (formerly Xara Networks)