19 Dec
2011
19 Dec
'11
9:10 p.m.
I'm trying to sign up for Microsoft's Junk Mail Reporting Program. Multiple representatives keep sending me more-or-less form responses saying they can't add my dynamic customer IP ranges because they're "included in...[a] third party block list". The list in question is the SpamHaus PBL. They clearly don't understand that the SpamHaus PBL (unlike other SpamHaus lists) is not a list of IPs that have sent spam. I'm looking for someone with a clue that can help me. Thanks, Richard Laager Wikstrom Telephone Company P.S. Even ignoring the PBL, this policy of not enrolling IP ranges that are listed on DNSBLs doesn't make a lot of sense to me. Even if the IPs had been sending spam, wouldn't Microsoft want the ISP's help in stopping that?