Probably going to shoot myself in the foot but we have been with Cogent for 14 years and I have nothing but praise for their Service, NOC and my Sales Rep who is top notch.

As usual, everyone's mileage will vary but it seems I am on the luckier side in having this good experience with Cogent as opposed to others on this list.

Mark

On 9/16/2019 12:19 PM, Owen DeLong wrote:

Given their practice of harvesting whois updates in order to spam newly acquired AS contacts, any time it is my decision, Cogent is ineligible as a vendor.

I’ve had no trouble getting their reps to respond when the decision has come from above, but I prefer to avoid doing business with them.

Owen

On Sep 15, 2019, at 13:13 , noc@as37662.com noc@as37662.com <noc@as37662.com> wrote:

Hi fellow network operators,

Do any orgs here have experience with a good Cogent rep? The rep we got via Cogent's website is unresponsive to even basic questions. It feels like we are dealing with a bot and copy-pasted replies.

Thanks
Ruldu