Ok, it took 21 days from the time I opened a ticket with them last month for them to respond to me. I ended up having to have our ISP update our rDNS. Not sure if it's something similar for you but I felt the same way after a week of waiting for a response from them. On Feb 23, 2015 3:56 PM, "John Zettlemoyer" <john@west-canaan.net> wrote:
No, started using an IP address that hasn’t been used since we got the range from Arin, and got this - 554- (RTR:BL)
Tried to contact AOL through normal channels, and no response in over a week. Feedback loop has been in place for years, and we check it every day (its clean).
John Zettlemoyer
*From:* Bill Patterson [mailto:billpatterson84@gmail.com] *Sent:* Monday, February 23, 2015 3:46 PM *To:* John Zettlemoyer *Cc:* nanog@nanog.org *Subject:* Re: AOL Postmaster
Did you suddenly start getting "AOL will not accept delivery of this message" bounce backs?
On Feb 23, 2015 3:30 PM, "John Zettlemoyer" <john@west-canaan.net> wrote:
Could someone from AOL who deals with the email systems please contact me off-list. Thank you.
John Zettlemoyer WCiT LLC 856.310.1375 x221 john@wcit.net