On Tue, May 26, 2020 at 6:44 AM Mel Beckman <mel@beckman.org> wrote:
Your or my pet bug may never get fixed, based on market demand.

Gonna have to disagree with you there.
I'm not sure if it was a cashflow issue or what, but they launched the Unifi Dream Machine Pro after a very short testing period.
A client bought two thinking they could replace their office firewall with it.
There were *so* many show-stopping issues with the product, it was basically a brick for ~4 months.
You couldn't configure the device unless it had a non RFC-1918 address on its WAN interface.  It crashed frequently both due to software bugs and memory usage. Software updates frequently b0rked things...and backup/restore was broken.  Interfaces would disconnect and reconnect for ~30 seconds several times per hour.  I tested it for my client and had a list of ~15 show-stopper bugs that prevented us from putting it into production.

Thankfully they were "quick" to fix it.  It's been ~3 months and all the show-stoppers seem to be resolved.  Things like logging and graphing are still broken, but that doesn't stop internet access.

Regardless, they shouldn't have pushed a completely broken device out the door as being ready for public sale.  It should still be in beta today in my opinion.

-A