We use OpenSRS and never have these issues. Many of the other major registrars will freeze domains for whatever reason they choose. OpenSRS basically fulfills their duties to ICANN and leaves it alone at that. The only domain I have ever seen them get involved with was along time ago when someone stole a domain from Network Solutions using fraudulent paperwork and then managed to transfer it out. Jeff On Thu, Dec 2, 2010 at 6:50 PM, Deepak Jain <deepak@ai.net> wrote:
Has this process matured or is it still a wild-west kind of thing? Last time I saw this, it was with a LARGE registrar and we had to threaten them with a TRO before they'd even put their lawyers on the phone. It was a few years ago.
This time the issue is with DOTSTER and they never even bothered to contact our support desk about the issue with the customer domain (and we're listed as the support contact, etc).
So if anyone has any advice, or anyone from DOTSTER wants to contact me offline, that'd be great.
Thanks in advance,
DJ
-- Jeffrey Lyon, Leadership Team jeffrey.lyon@blacklotus.net | http://www.blacklotus.net Black Lotus Communications - AS32421 First and Leading in DDoS Protection Solutions