2 Feb
2015
2 Feb
'15
5:24 a.m.
That's it. Step 1, buy the equipment at full price. Step 2, pay for the cloud management license, yearly. Step 3, no extended warranty option, so pay full price if equipment from step one fails.
As long as you're doing step 2 (which you *have* to, otherwise it's a brick), isn't step 3 "report device as failed, new device shipped to site, plug in cable, sucks down config of old device from the cloud, up and running again"? I only so far have the demo gear from one of their (rather good) training courses, which has a couple of years left to run, rather than any live deployments, but that's my understanding of the support model from the meetings I've had with them to date. Regards, Tim.