On Wed, 19 Jan 2005, Bruce Tonkin wrote:
(5) The registry will send a message to the losing registrar confirming that a transfer has been initiated.
Can you confirm or deny whether this actually happened in the case of the panix.com transfer?
I don't have any direct visibility over this. I have asked Verisign and Dotster if they can confirm.
My personal view is that I think it unlikely that this part of the system failed.
Note however that Verisign would send the message via email to Dotster. Verisign could prove that they sent the email, but it is possible that it was not delivered.
I'd like to make a few comments about the panix.com transfer issue. First, I can confirm that the panix.com domain was not in registrar lock status at the time of the transfer. Second, VeriSign did indeed send a transfer email to Dotster. The logs below show the message to Melbourne IT that Bruce already posted as well as the corresponding message to Dotster: To Melbourne IT: Jan 8 20:40:34 imx2 sendmail[19959]: j091eXp7019959: from=<hostmaster@verisign-grs.com>, size=1432, class=0, nrcpts=1, msgid=<200501090140.j091eXp7019959@verisign-grs.org>, proto=SMTP, daemon=MTA, relay=dump.pvt.dr.verisign-grs.net [172.26.148.34] Jan 8 20:40:35 imx2 sendmail[19977]: j091eXp7019959: to=<comnetnotices@prod.internetnamesww.com>, delay=00:00:01, xdelay=00:00:01, mailer=esmtp, pri=30130, relay=prod.internetnamesww.com. [203.27.227.115], dsn=2.0.0, stat=Sent (2.0.0 j091eYgt003545 Message accepted for delivery) To Dotster: Jan 8 20:40:34 imx2 sendmail[19959]: j091eXp9019959: from=<hostmaster@verisign-grs.com>, size=1113, class=0, nrcpts=1, msgid=<200501090140.j091eXp9019959@verisign-grs.org>, proto=SMTP, daemon=MTA, relay=dump.pvt.dr.verisign-grs.net [172.26.148.34] Jan 8 20:40:35 imx2 sendmail[19979]: j091eXp9019959: to=<customercare@custhelp.com>, delay=00:00:01, xdelay=00:00:01, mailer=esmtp, pri=30122, relay=mailgwca01.rightnowtech.com. [216.136.229.28], dsn=2.0.0, stat=Sent (2.6.0 Ok, id=31930-07, from MTA: 250 Ok: queued as BF1E258415) Third, every day VeriSign publishes a report for each registrar that shows, among other things, a list of pending outbound transfers. We have confirmed that panix.com appeared on Dotster's daily report as a pending outbound transfer for five days. (We cannot publish Dotster's reports without Dotster's permission.) Finally, there were many people here at VeriSign working behind the scenes over the weekend on this issue. Our ability to act unilaterally is constrained as we follow the process within the consensus policy for transfers--I hope everyone can understand and appreciate this. But we can focus our efforts on opening communications and working toward a resolution among the all parties. That's what happened last weekend: Martin Hannigan and I got the ball rolling on Sunday morning about 1000 EST. Our 24x7 customer service department contacted Dotster and Melbourne IT. Melbourne IT changed the panix.com name servers back to their original settings and transferred the domain back to Dotster. Matt -- Matt Larson <mlarson@verisign.com> VeriSign Naming and Directory Services