Unnamed Administration sources reported that Barry Shein said:
So today the BA person on the ticket tries to reassure me by saying how THEY TOLD HIM TO JUST TELL US IT'S OUR EQUIPMENT AND CLOSE THIS TICKET!
BS got caught doing this in Florida. There, the PSC gets a tally of how many tickets are open >24H, and BS must pay a refund to the sub. Turns out BS had a widespread unwritten policy of ticket-kicking at 23H 59M....went on for years... When I last heard (YEARS ago), the State AG was talking RICO the dollars were so large... In General: You can do your part. WRITE A REPORT LETTER to your PSC. KEEP WRITING. Sure, depending on the state, it may be the PSC is a business unit of the RBOC, & nothing happens; but the letters are still public records. Someday maybe a new politician needs an issue; or someone sues, or.... -- A host is a host from coast to coast.................wb8foz@nrk.com & no one will talk to a host that's close........[v].(301) 56-LINUX Unless the host (that isn't close).........................pob 1433 is busy, hung or dead....................................20915-1433