Oh they do, we just don’t like having to explain to our customers anything other than “we’ve fixed it before you called.”  I hate downtime.


-Ben Cannon
CEO 6x7 Networks & 6x7 Telecom, LLC 
ben@6by7.net



On Mar 12, 2020, at 12:04 PM, Fletcher Kittredge <fkittred@gwi.net> wrote:


Ben;

I am sure your SLA's have force majeure clauses. I mean, they must, right?


On Thu, Mar 12, 2020 at 2:57 PM Ben Cannon <ben@6by7.net> wrote:
We’ve already had 1 building delay us access pushing us into an SLA breach due to COVID-19 fuckups. I mean “procedures".
-Ben.

-Ben Cannon
CEO 6x7 Networks & 6x7 Telecom, LLC 



On Mar 12, 2020, at 10:22 AM, g@1337.io <lists@1337.io> wrote:

With talk of there being an involuntary statewide (WA) and then national quarantines (house arrest) for multiple weeks, has anyone put thought into the impacts of this on your networks if/when this comes to fruition?

We're already pushing the limits with telecommuters / those that are WFH, but I can only imagine what things will look like with everyone stuck at home for any duration of time.



--
Fletcher Kittredge
GWI
207-602-1134