So you ignore/don't deal with the abuse coz it's shipped in a format you refuse to handle? And you don't even bother telling the reporter you would like it in a per ip format? Or make attempts to make it work the way they report it (split out the ip's and modify the to be forwarded mail to only contain the ip's belonging to that customer)???? Kind regards, Alexander Maassen - Technical Maintenance Engineer Parkstad Support BV- Maintainer DroneBL- Peplink Certified Engineer -------- Oorspronkelijk bericht --------Van: Baldur Norddahl <baldur.norddahl@gmail.com> Datum: 21-09-16 10:37 (GMT+01:00) Aan: nanog@nanog.org Onderwerp: Re: PlayStationNetwork blocking of CGNAT public addresses Hi We have the opposite problem with PSN: Sometimes they will send abuse reports with several of our IP addresses listed. The problem with that is that we can not give data about one customer to another customer. By listing multiple IP addresses we are prevented from forwarding the email to the customer. Which means we may ignore it instead. Regards, Baldur