Dear Customer: Unfortunately, we must inform you that AGIS has suffered a concentrated and systematic attack of our network. At this time we cannot provide any further details, except to inform you that a federal investigation is underway, and, that AGIS is fully cooperating in every facet of this investigation. We empathize with your frustration in communicating with AGIS as of late. If our corporate communications have seemed insufficient, it is not a reflection our customer service policy or technical competence. Please understand, over the last few weeks we have been under specific disclosure restrictions pursuant to the investigation. Further, we want to assure you that increased security measures have been implemented and no private information was comprised. Regards, Phil Lawlor President AGIS Voice - 313-730-1130 Fax - 313-563-6119