You should try paying Verizon in Advance, they sent me to collections because I had a negative balance on my account for 3 months. Took me 6 months after closing my account to get them to correct the late payment charges and send me a refund. -- http://dcp.dcptech.com
-----Original Message----- From: William Herrin [mailto:bill@herrin.us] Sent: Monday, January 28, 2013 3:18 PM To: Constantine A. Murenin Cc: North American Networking and Offtopic Gripes List Subject: Re: Looking for success stories in Qwest/Centurylink land
On Mon, Jan 28, 2013 at 2:48 PM, Constantine A. Murenin <mureninc@gmail.com> wrote:
Well, that's AT&T for you: already has the network, already has the price structure, already has the marketing going, already has all the passive and active equipment installed that's capable of vastly superior speeds, already has the customers willing to pay more each month for faster speeds, and already has customers abandoning FTTU services because of artificially-imposed speed limitations, yet T still can't be bothered to flip some provisioning bits.
And then there's the ATT U-Verse outage for the better part of a week.
http://www.cnn.com/2013/01/24/tech/web/uverse-outage-att/index.html
On the other hand, I've been unsuccessfully trying to pay my Verizon Fios bill for a month now. The credit card died two months ago. They keep trying to bill it. Can't log in to the linked account online. The web site mentions that a temporary password can be had from the paper bill they haven't sent in the better part of a decade. After hours on the phone the representative "opened a ticket with IT."
They sent me an email reminding me that their billing failed. With no return contact information, just an invitation to log in to my non-working account and pay it. What fun!
-Bill
-- William D. Herrin ................ herrin@dirtside.com bill@herrin.us 3005 Crane Dr. ...................... Web: <http://bill.herrin.us/> Falls Church, VA 22042-3004