While I agree it is objectively irresponsible to abandon a project without passing it to another, I think that possibly in this situation we don't know all the details?

2020 has been a difficult year for everyone. Perhaps Paul (and whomever else may be responsible for Phoenix-IX) were subject to things this year beyond their control which led them to be unable to work on the project and unable to transfer it, either.. unfortunate, yes.. but not malicious surely.

If Paul _is_ reading these messages.. I think support is the best path forward.. If there are things that can be done to assist/take over the IX... maybe that would help (as you, Kate, had offered towards the beginning of this all). Though of course, the first step is _reaching_ them... Maybe this can be turned into a "win" for everyone. So: Paul/Phoenix-IX -- let the NANOG community know how they/we can help.

--
Neil

On Mon, Nov 16, 2020 at 2:05 PM Kate Gerry <kgerry@outlook.com> wrote:
An update on my side, we reached out to PhoenixNAP, one of the Phoenix-IX's vendors.

PhoenixNAP reached out all of their contacts at Phoenix-IX and have received no response. They are in as much of the dark as the rest of us. I feel like I'm on the Ghost ship Phoenix-IX.

What I don't understand, is how somebody could abandon a project without passing it to another person or entity. This is extremely irresponsible.

Kate

On Nov 12, 2020, at 05:11, Marcus Josephson <mjosephson@inap.com> wrote:

I tried to get a link to PHX-IX for months. Never heard back from them, went with Digital Realty Phoenix
 
 
From: NANOG <nanog-bounces+mjosephson=inap.com@nanog.org> On Behalf Of Kate Gerry
Sent: Tuesday, November 10, 2020 11:06 AM
To: Matt Hoppes <mattlists@rivervalleyinternet.net>
Cc: nanog@nanog.org list <nanog@nanog.org>
Subject: Re: Phoenix-IX Contact
 
Matt,
 
I am running on a huge assumption here, but I think Phoenix-IX runs on donated infrastructure. From what I recall, there was only an NRC to join Phoenix-IX.
 
And in regards to Walt's suggestion, it looks like HE already started one with Stellar Technologies. https://48ix.net but it is only in a single facility. So until that IX grows, both in peers and footprint, I'm stuck on Phoenix-IX.
 
I have wondered what happens if a participant storms the IX. Will somebody appear? Because attempts to reach their NOC/peering handles has resulted in a lack of response.
 
I also wonder how the other Ninja-IX exchanges are running, I haven't heard anything about them, is there the same lack of communication? Or do those have a local staff?
 
Kate


On Nov 10, 2020, at 06:15, Matt Hoppes <mattlists@rivervalleyinternet.net> wrote:
 
How is the IX still running?  Surely someone must be paying colo rent?

On 11/10/20 9:03 AM, Eric Kuhnke wrote:

Always a good time for network operators to consider the risks of having any one person as a single point of failure for something kind of important:
https://en.wikipedia.org/wiki/Bus_factor
Disaster recovery and continuity of business plans should always include the concept of what if some percentage of the key team members were to be suddenly unavailable permanently (the Malaysian airline incident, for example).
On Mon, Nov 9, 2020 at 8:08 PM Kate Gerry <kgerry@outlook.com <mailto:kgerry@outlook.com>> wrote:
   Is there anybody else even there? I thought that it was all Paul's show!
   If I was able to (as in, had access to), I would offer to help/run
   with the IX. I may live in California, but it's a realistic car trip
   back and forth to Phoenix.
   --
   Kate

   On Nov 9, 2020, at 17:58, Mike Hammett <nanog@ics-il.net
   <mailto:nanog@ics-il.net
>> wrote:

   Paul's LinkedIn seems to show that he checked out in April. Let me
   know if you have any success reaching anyone there.



   -----
   Mike Hammett
   Intelligent Computing Solutions <http://www.ics-il.com/>
   <https://www.facebook.com/ICSIL><https://plus.google.com/+IntelligentComputingSolutionsDeKalb><https://www.linkedin.com/company/intelligent-computing-solutions><https://twitter.com/ICSIL>
   Midwest Internet Exchange <http://www.midwest-ix.com/>
   <https://www.facebook.com/mdwestix><https://www.linkedin.com/company/midwest-internet-exchange><https://twitter.com/mdwestix>
   The Brothers WISP <http://www.thebrotherswisp.com/>
   <https://www.facebook.com/thebrotherswisp><https://www.youtube.com/channel/UCXSdfxQv7SpoRQYNyLwntZg>
   ------------------------------------------------------------------------
   *From:*"Kate Gerry" <kgerry@outlook.com <mailto:kgerry@outlook.com>>
   *To:*"Bill Woodcock" <woody@pch.net <mailto:woody@pch.net>>
   *Cc:*nanog@nanog.org <mailto:nanog@nanog.org>
   *Sent:*Monday, November 9, 2020 5:44:42 PM
   *Subject:*Re: Phoenix-IX Contact

   Just a heads-up, I never heard a word from anybody at Phoenix-IX.

   Is there anybody still running the IX? Or is it just on autopilot?
   It'd be nice if anybody had some information on whatever happened
   to Paul. Hopefully he is okay!

   --
   Kate

       On Sep 14, 2020, at 13:33, Kate Gerry <kgerry@outlook.com
       <mailto:kgerry@outlook.com
>> wrote:

       Thank Bill! I've been trying to reach Paul for ages now,
       hopefully he pops back up again. We want to upgrade.

       On an unrelated note, it looks like somebody has their ticket
       system subscribed to the list... Awesome.

           *From: *Dating Support <dating.support@csvwebsupport.com
           <mailto:dating.support@csvwebsupport.com
>>
           *Subject: **[#WQV-291-95071]: Phoenix-IX Contact*
           *Date: *September 14, 2020 at 12:43:20 PDT
           *To: *kgerry@outlook.com <mailto:kgerry@outlook.com>
           *Reply-To: *dating.support@csvwebsupport.com
           <mailto:dating.support@csvwebsupport.com>

           Kate Gerry,

           Thank you for contacting us. This is an automated response
           confirming the receipt of your ticket. Our team will get
           back to you within 24 hours.


       --
       Kate


           On Sep 14, 2020, at 12:48, Bill Woodcock <woody@pch.net
           <mailto:woody@pch.net
>> wrote:



               On Sep 14, 2020, at 9:31 PM, Kate Gerry
               <kgerry@outlook.com <mailto:kgerry@outlook.com>> wrote:

               Does anybody have a contact who works at Phoenix-IX? I
               have been attempting to reach somebody there for a
               while now without any luck.

               Attempts to each out topeering@phoenix-ix.net
               <mailto:peering@phoenix-ix.net>as well as Ninja-IX
               have been without any luck. We also tried reaching out
               to Paul Emmons via LinkedIn mail and never received a
               response.


           Paul is the correct person.

                                          -Bill