On Tue, Apr 15, 2008 at 10:55 AM, Marshall Eubanks <tme@multicasttech.com> wrote:
On Apr 15, 2008, at 10:31 AM, William Herrin wrote:
how do you propose to motivate qualified folks to keep working the abuse desk?
That is a good question. (I feel sure that many actually doing the job would opt for a rise in pay.) Maybe certain jobs should become apprentice-like positions that you need to get through to rise in a networking organization.
Marshall, There's a novel idea. Require incoming senior staff at an email company to work a month at the abuse desk before they can assume the duties for which they were hired. My hunch says that's a non-starter. It also doesn't keep qualified folks at the abuse desk; it shuffles them through. Any other ideas? Regards, Bill Herrin -- William D. Herrin ................ herrin@dirtside.com bill@herrin.us 3005 Crane Dr. ...................... Web: <http://bill.herrin.us/> Falls Church, VA 22042-3004