3 Apr
2014
3 Apr
'14
2:46 p.m.
On Thu, Apr 03, 2014 at 01:26:58PM -0400, Michael Brown wrote:
Did you purchase SMARTnet when you bought the device? If you didn't, you're probably SOL.
This is not true. Cisco provides a limited lifetime warranty on hardware purchased from them or an authorized reseller, with our without SmartNet. For an example, browse to http://www.cisco-servicefinder.com/warrantyfinder.aspx and look up specific products. I looked up an WS-C3750G-48TS-S, and while the warranty does not cover support (TAC contracts do), there is a lifetime warranty good for 5 years from EoS with a 10 business day turnaround. -- Brandon Ewing (nicotine@warningg.com)